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What do I know about "Maximizing IT Value?"
I was privileged to be invited to do a podcast interview with Matt Morgan and Keith Barrett of Requirements.net last week. The podcast is...
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Preparing Questions for a Great Customer Interview
To truly and accurately identify customer need, one has to be able to communicate effectively. One aspect of effective communication in a...
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How hard could it be to design the stop sign?
http://view.break.com/542649 – Watch more free videos I recently stumbled upon this video, got a kick out of it and thoughts I’d share....
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Documentation is No Substitute for Interaction
I’ve long been of the opinion that involving as many stakeholders in the project as early as possible is a key to successful business...
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With requirements, discussions matter most
This post is based on a quote I read and liked from the article, “When Requirements Go Bad: Part II” by Kurt Bittner. The article is...
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Weaknesses of E-mail Communication
As a companion to my post about the strengths of e-mail communication, I’ll include here some of the risks and downsides I’ve observed to...
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Advantages of E-mail Communication
E-mail is the most widely used Internet application. There’s a fair chance that you don’t know anyone between the ages of 15 and 65 that...
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The 6 "Be's" of Meeting Etiquette
A meeting can be very productive. A meeting can be a veritable nightmare. A lot depends on the professionalism of the participants. I’ve...
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The Cornell Method of Note-taking
Also, if, Heaven forbid, I should lose my electronic copy, I like to have a hard, handwritten copy laying around. Call me old fashioned. ...
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